Welcome to NinjaOS Support

Outlet

• Add / Delete Outlets
• TAT Time
• Zones

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CMS

• Pages
• Banners
• Static Block

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Users

• Create Username/Password for an User
• User Role Permissions
• Add an User Role

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Catalogs

• Product Lead Time
• Sub Category Page Features
• Category Page Features

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Promotion

• Promotion Setup
• Monitor Promocode Performance
• Import Option (Bulk Promo Codes)

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Main Settings

• Payment Methods
• NinjaPro Settings
• Adding Google Analytics, Facebook Pixel IDs

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Surcharge

• Service Charge – Outlet Based
• Service Charge
• Surcharge by PH (By Date)

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Availability

• Lock and Unlock Availability

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Holiday

• Holiday (Non Government Holidays, Temporary Closures)
• Public Holiday

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Operational Timeslots

• Advanced Timeslots
• Time Settings (Op Timeslots)
• Order Interval

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Customer

• Export Customer List
• View Customer Details
• Activate Customer Account

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Orders

• View Order
• Change Status
• Change Outlet

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Advanced Orders

• Change Outlet
• Change Status
• View Order

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Manage Riders

• Add Own Riders

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Orders Report

• Filter by Fulfillment Date
• Filter by Order Placement Date
• Export to Excel

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Sales Reports

• Sales – Export to Excel
• Sales – Search by Name

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Customer Reports

• Customers – Export to Excel
• Customer – Search by Name

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Vouchers

• Cash Vouchers
• Food Vouchers

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Table Management

• Table Management (QR Code for Dine-in)

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Grab

• Grab Express

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